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Collections
CenterOne Financial Services manages your receivables from day one of delinquency.
Our advanced ReACT2 system identifies which customers
should be called and our in-depth analysis predicts the most effective calling intervals.
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Collections Services:
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Private Label Collections |
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End-of-Term Collections |
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Recovery Collections |
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Bankruptcy |
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Deficiency Collections |
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Skip Tracing |
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Calling smart enables CenterOne to produce delinquency and loss rates below
the national average for similar portfolios. Our automated dialer maximizes call coverage allowing
our highly trained team of Collections associates to remedy each account.
CenterOne's use of adaptive control systems enables us to enact customized Collections strategies
that are tailored to your needs. This includes the ability to implement behavioral scorecards and
Champion/Challenger strategies using sophisticated decision tree logic. By using these scorecards,
CenterOne can execute effective strategies that allow you to maintain customer goodwill by refraining
from calling customers that do not need to be called.
Overall, CenterOne's extensive and continual training and coaching programs ensure our associates are
skilled in the proper use of all Collections tools and best practices to control delinquency. Our
assertive repossession avoidance procedures help you mitigate losses.
We offer both first-party and third-party Collections solutions. Performance based pricing arrangements
are recommended to ensure clients' objectives and collection efforts are aligned. CenterOne's greatest
contribution to your effective Collections effort is to proactively identify and recommend new strategies
to help you control your losses and repossession activity.
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